Luna Hotel Serra da Estrela | Hotel in Covilhã

| 8.4 (267 Reviews) |  1 Bathroom
Penhas da Saude Hotel | Luna Hotel Serra da Estrela

Hotel in Penhas da Saude, Covilhã

Ski hotel with outdoor tennis courts and a 24-hour front desk
After a day on the slopes, return to Luna Hotel Serra da Estrela to dine at the restaurant, drink at the bar/lounge, and take a dip in an indoor pool.
Limited housekeeping is available.
Luna Hotel Serra da Estrela offers 80 accommodations with minibars and safes. Satellite television is provided. Bathrooms include shower/tub combinations.

This Covilhã hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.


An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include outdoor tennis courts.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Skiing
Restaurant
Bar
Guest Services
Child Friendly
Internet
Laundry

Policies

Check-in
Check-in time starts at 4 pm contactless check-in available minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for eur 24.0 per night. cribs (infant beds) are not available.
Payment Policy
Rollaway bed fee: eur 24.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts major credit cards; cash is not accepted

Reviews

Helene
Sep 14, 2025 02:07:54 AM
Review Score:   4
Summary: When we checkef in, they didn’t have our confirmed and paid reservation , I showed them my Hotels.com receipt. They didn’t honor it. I had to pay the three nights again. They told me to contact hotels.com for refund. Once I got to our room, I did not like the facilities therefore decided not to stay three nights. I went back to the reception desk and told them to make my reservation for one night and they proceeded to refund me the second and third night I opened a chat with hotels.com to get my refund back for my booking through you. It is still not settled. They are asking me to go back to the hotel and get a receipt and proof that the hotel did not get the money from hotels.com. I do not have time for this while I am on my trip because we are moving around from city to city I will have to contact hotels.com and reopen my refund request on September 16 upon my return home to Canada.
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