Is this Pestana Collection Plaza Mayor pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Pestana Collection Plaza Mayor have a swimming pool?

Yes, this Pestana Collection Plaza Mayor has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Pestana Collection Plaza Mayor?

Best-rates for the Pestana Collection Plaza Mayor starts from $269 per night with includes Guest Services, Breakfast, Child Friendly, Kitchen, Bedding/Linens, Fireplace/Heating, Restaurant, Bar, Wellness Facilities, Entertainment, Internet, Laundry, TV, Accessibility, Security/Safety, Business Services, Air Conditioner, Pool, Wheelchair Accessible, Spa, Toiletries with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Pestana Collection Plaza Mayor a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Pestana Collection Plaza Mayor wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Pestana Collection Plaza Mayor is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Pestana Collection Plaza Mayor?

Based on the information reported by the owner or manager, the Pestana Collection Plaza Mayor indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Pestana Collection Plaza Mayor?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Pestana Collection Plaza Mayor | Hotel in Madrid

Name: Pestana Collection Plaza Mayor
Address: Madrid, Madrid, Spain, ES
Price range: Prices for upcoming dates start at $269 per night
Rating: 9.6

| 9.6 (1007 Reviews) | 1 Bathroom

Sol Hotel | Pestana Collection Plaza Mayor

Hotel in Sol, Madrid

Hotel with a full-service spa, steps from Plaza Mayor
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Pestana Collection Plaza Mayor offers 87 accommodations with minibars and espresso makers. 49-inch Smart televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

Amenities

Air Conditioner

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Bathrobes

Toilet paper

Soap

Designer toiletries

Towels

Shampoo

Bedroom

Blackout drapes/curtains

Bed sheets

Air conditioning (climate-controlled)

Heating (climate-controlled)

Safe

Phone

Soundproofing

Laptop-friendly workspace

Slippers

Desk

Breakfast

Buffet breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: EUR 25 for adults and EUR 13 for children

1 restaurant and 1 coffee shop/cafe

24-hour room service

1 bar

Electric kettle

Espresso maker

Coffee/tea maker

Minibar

Parking

Electric car charging station on site

Wheelchair-accessible parking and van parking available

Offsite parking for EUR 36 per day; discounts available

Height restrictions apply for onsite parking

Accessibility

Wheelchair-accessible parking

Braille signage

Elevator

Stair-free path to entrance

Wheelchair-accessible restaurant

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Valet for wheelchair-equipped vehicle

Wheelchair-accessible pool

Wheelchair-accessible spa

Wheelchair-accessible concierge desk

Wheelchair-accessible registration desk

Wheelchair-accessible path to elevator

Visual alarms in hallways

Wheelchair-accessible lounge

Wheelchair-accessible public washroom

Wheelchair-accessible van parking

Well-lit path to entrance

Wheelchair-accessible path of travel

Pool access ramp on site

Activities

Indoor pool

Sauna

Fitness center

Full-service spa

Seasonal outdoor pool

Entertainment

49-inch Smart TV

Satellite channels

General

Meeting room

Front-desk safe

Elevator

Reception hall

Library

English

Spanish

French

Portuguese

Smoke-free property

Communal living room

Fireplace in lobby

Couples dining

Guest Services

Laundry facilities

Seasonal outdoor pool

Soundproofed rooms

Indoor pool

Tour/ticket assistance

Concierge services

Luggage storage

24-hour front desk

Dry cleaning service

Multilingual staff

Daily housekeeping

Laundry facilities

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Pool sun loungers

Spa

Massage/treatment rooms

Facials

Reflexology

Massage - Swedish

Aromatherapy

Massage - hot stone

Sauna

Treatment room

Body scrubs

Couples treatment room(s)

Massage - sports

Massage - deep-tissue

Body treatments

Spa open daily

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight early check-in is available for a fee early check-in subject to availability late check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon late check-out subject to availability

Child Policy

Children are welcome.

Payment Policy

Fee for buffet breakfast: approximately eur 25 for adults and eur 13 for children nearby parking fee: eur 36 per day(525 ft away; open 24 hours) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property is professionally cleaned this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

armand

Feb 6, 2026 03:31:49 AM

Review Score: 8

Summary: The hotel is perfectly located with beautiful rooms and helpful staff. The only bad experience was the Spa, they employ untrained masseuse such as one named Camilla. Make sure to ask for their name and avoid her. The worst experience with no skill or understanding of her job.

See All Reviews

Room Arrangement

Room Info	Facilities
Loft Room Size: 291 square feet m² 1 King Bed	General Ping - 8, Number of living rooms 0, Private bathroom, Square feet - 291, Number of bedrooms - 1, Shower only, Square meters - 27, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1, Free cribs/infant beds
Suite Room Size: 495 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 495, Ping - 14, Square meters - 46, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Private bathroom, Separate bathtub and shower, Day bed, Bed count minimum 1, Bed count maximum 1
Deluxe Plaza Mayor Room Size: 248 square feet m² 1 Queen Bed 1 King Bed	General Number of living rooms 0, Square feet - 248, Private bathroom, Number of bedrooms - 0, Shower only, Bed count minimum 1, Square meters - 23, Bed count maximum 1, Number of bathrooms - 1, Free cribs/infant beds, Ping - 6.97
Suite (Plaza Mayor) Room Size: 484 square feet m² 1 King Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 1, Square feet - 484, Shower only, Ping - 14, Bed count minimum 1, Square meters - 45, Bed count maximum 1, Number of bathrooms - 1, Free cribs/infant beds
Superior Plus Room Size: 215 square feet m² 1 King Bed	General Square meters - 20, Number of living rooms 0, Square feet - 215, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Ping - 6, Shower only, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1, Free cribs/infant beds
Superior Room (Plaza Mayor) Room Size: 215 square feet m² 1 Queen Bed 2 Twin Beds	General Square meters - 20, Number of living rooms 0, Square feet - 215, Private bathroom, Number of bedrooms - 0, Ping - 6, Shower only, Bed count minimum 1, Number of bathrooms - 1, Free cribs/infant beds, Bed count maximum 2
Classic Room Room Size: 172 square feet m² 1 Queen Bed	General Number of living rooms 0, Number of bedrooms - 0, Ping - 5, Raised toilet seat, Shower only, Square meters - 16, Grab bar - near toilet, Number of bathrooms - 1, Free cribs/infant beds, Private bathroom, Square feet - 172, Wheelchair-accessible bathroom vanity, Bathroom emergency pull cord, Bed count minimum 1, Roll-in shower, Bed count maximum 1
Superior Room Room Size: 215 square feet m² 1 Queen Bed 2 Twin Beds	General Square meters - 20, Number of living rooms 0, Square feet - 215, Private bathroom, Number of bedrooms - 0, Ping - 6, Shower only, Wheelchair accessible, Bed count minimum 1, Number of bathrooms - 1, Free cribs/infant beds, Bed count maximum 2